Is having screen sharing service with ara.apple.com safe?
I had screensharing service with ara.apple.com() which is official apple website for apple products support. And they wanted me to install an app after entering session key and they said the app will self-destruct once support session ended.
Would there be a possibility that Apple can still track and monitor that computer even after the support session ended and even if they claim that installment of the app for screen sharing self-destruct?
1 Answer
You can't tell when installing an app if it's adding some extra script or not (as far as I know).
What you can do is check what files that app is accessing (reading/writing). Check this answer:
Also, you can monitor the network traffic and see where that app is connecting to. Check if you can find something on Network Utility. Personally I suggest Wireshark.
With Wireshark you can log the host/ip the app is connecting too, and then after you are done and deleted the app as well, you can monitor if there's still a connection to that host/ip. However, using wireshark is a bit challenging if you don't have networking knowledge.
I'm not sure how that app works exactly, but am assuming it connects to a specific port, and that port should close the moment you don't have the app. But if you're really paranoid, you can try the above.
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