Today I started Outlook 2019 and wanted to search for an e-mail but I can't. The search bar which is normally above All, Unread, ... (which is again above the list of e-mails) is missing. To be clear, what's missing is the input field where the text "Search current mailbox" appears in this example screen shot:
Where do I activate it again?
I made a quick Google search without success. I looked into the Outlook options, but didn't find an entry. Under the ribbon tab View you can only change between Compact, Separate and Preview.
Now I run the Microsoft Support and Recovery Assistant (SaRA) with the following result:
Outlook Configuration Protocol
New email notifications are not displayed because the Outlook shortcut (Outlook 2016.lnk) is missing from the 'C:\ProgramData\Microsoft\Windows\Start Menu\Programs' folder. Windows requires an Outlook shortcut to exist in this folder for email notifications to work. Click the 'Click here ...' link and then follow the steps at the bottom of the article for repairing your Office 'Click-to-run' installation.
Outlook Verification Protocol
14:24:35.117: Starting Collecting Data phase. 14:24:35.117: Scan type: Full Scan. 14:24:35.439: Die angegebene Domäne ist nicht vorhanden, oder es konnte keine Verbindung hergestellt werden 14:24:35.441: Logged on User Details (status=CompletedOkay) 14:24:35.441: Collecting <PII:StringRemoved> System and OS Details 14:24:35.471: Drive Info (status=CompletedOkay) 14:24:35.472: Computer Details (status=CompletedOkay) 14:24:35.506: Pointing Devices (status=CompletedOkay) 14:24:35.520: Video Controllers (status=CompletedOkay) 14:24:35.642: Network Adapters (status=CompletedOkay) 14:24:35.653: Network Drive Details (status=CompletedOkay) 14:24:35.924: Printers (status=CompletedOkay) 14:24:40.788: DxDiag (status=CompletedOkay) 14:24:40.788: <PII:StringRemoved> System Details (status=CompletedOkay) 14:24:42.091: Services (Running) (status=CompletedOkay) 14:24:42.121: Operating System Details (status=CompletedOkay) 14:24:53.420: Der Remoteserver hat einen Fehler zurückgegeben: (404) Nicht gefunden. 14:24:53.420: Der Remoteserver hat einen Fehler zurückgegeben: (404) Nicht gefunden. 14:24:55.518: Der Remoteserver hat einen Fehler zurückgegeben: (404) Nicht gefunden. 14:24:55.518: Der Remoteserver hat einen Fehler zurückgegeben: (404) Nicht gefunden. 14:24:57.962: Der Remoteserver hat einen Fehler zurückgegeben: (404) Nicht gefunden. 14:24:57.962: Der Remoteserver hat einen Fehler zurückgegeben: (404) Nicht gefunden. 14:25:00.783: Der Remoteserver hat einen Fehler zurückgegeben: (404) Nicht gefunden. 14:25:00.783: Der Remoteserver hat einen Fehler zurückgegeben: (404) Nicht gefunden. 14:25:03.393: Der Remoteserver hat einen Fehler zurückgegeben: (404) Nicht gefunden. 14:25:03.393: Der Remoteserver hat einen Fehler zurückgegeben: (404) Nicht gefunden. 14:25:05.791: Collecting Installed Updates 14:25:05.805: Installed Office Updates (status=CompletedOkay) 14:25:05.843: Collecting Current profile ('Outlook') information 14:25:07.046: Collecting data about stores in profile 14:25:07.113: Scanning Folders in Store (<PII:StringRemoved>) 14:25:11.505: Folders in Store (<PII:StringRemoved>) (status=CompletedOkay) 14:25:11.552: Collecting Rules in Store (<PII:StringRemoved>) 14:25:11.552: Die angegebene Domäne ist nicht vorhanden, oder es konnte keine Verbindung hergestellt werden 14:25:12.465: Rules in Store (<PII:StringRemoved>) (status=CompletedOkay) 14:25:12.509: Scanning Folders in Store (<PII:StringRemoved>) 14:25:21.947: Folders in Store (<PII:StringRemoved>) (status=CompletedOkay) 14:25:21.996: Collecting Rules in Store (<PII:StringRemoved>) 14:25:21.996: Die angegebene Domäne ist nicht vorhanden, oder es konnte keine Verbindung hergestellt werden 14:25:22.438: Rules in Store (<PII:StringRemoved>) (status=CompletedOkay) 14:25:22.439: Stores in profile (status=CompletedOkay) 14:25:22.587: Profile registry (status=CompletedOkay) 14:25:22.588: Current profile ('Outlook') information (status=CompletedOkay) 14:25:22.606: Collecting Add-ins(Microsoft and third-party) and third-party modules 14:25:22.739: Ein 32-Bit-Prozess kann nicht auf Module eines 64-Bit-Prozesses zugreifen. 14:25:22.740: Microsoft and third-party module details (status=CompletedOkay) 14:25:23.007: Add-ins with known problems (status=CompletedOkay) 14:25:35.787: Microsoft Dynamics CRM (status=CompletedOkay) 14:25:35.787: Collecting Office Registry Settings 14:25:44.881: Office Registry Settings (status=CompletedOkay) 14:25:44.889: Office Policies (status=CompletedOkay) 14:25:44.889: Collecting Outlook Security Settings 14:25:44.891: Outlook Security Settings (status=CompletedOkay) 14:25:44.892: Collecting Application Event Log Entries for Last Outlook crashes 14:25:46.201: Application Event Log Entries for Last Outlook crashes (status=CompletedOkay) 14:25:46.520: Collecting Application Event Log Entries for Full OAB Downloads 14:25:46.694: Collecting Application Event Log Entries for Event 19 14:25:46.878: Collecting Application Event Log Entries for Event 25 14:25:47.442: Collecting Application Event Log Entries for Add-ins Load Time 14:25:48.351: Application Event Log Entries for Add-ins Load Time (status=CompletedOkay) 14:25:48.934: Collecting Microsoft Office Alerts 14:25:48.999: Microsoft Office Alerts - Outlook (status=CompletedOkay) 14:25:50.823: Collecting other miscellaneous data 14:25:52.966: Collecting Registry Values Introduced by Outlook Updates 14:25:52.979: Registry Values Introduced by Outlook Updates (status=CompletedOkay) 14:25:54.851: Authentication registry (status=CompletedOkay) 14:25:54.851: Windows Compatibility Settings (status=CompletedOkay) 14:25:54.852: Browser (status=CompletedOkay) 14:25:54.871: Microsoft Office Alerts - Common (status=CompletedOkay) 14:25:54.876: Installed .Net Runtimes (status=CompletedOkay) 14:25:54.931: Internet Cache folder attributes (status=CompletedOkay) 14:25:55.031: WebClient Service Status (status=CompletedOkay) 14:25:55.032: Miscellaneous (status=CompletedOkay) 14:25:55.041: Completed Collecting Data phase. 14:25:55.652: Starting Postprocessing Rules phase. 14:25:56.046: Completed Postprocessing Rules phase. 2 Answers
This seems to be a bug in Office 2019. Don't know if this has been fixed. Because all other options didn't solved the issue, I did the last thing I could do:
I re-installed Office. Now the search bar is here again and the error never appeared again up to today.
0In Outlook 2019, the search field is in the title bar on the very top.
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